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Guest house · Hanoi · Ha Noi Municipality

Hanoi Charming House

A simple, well-run 2-star hotel in the centre of Hanoi, within easy walking distance of Thang Long Water Puppet Theatre and Hoa Lo Prison.

  • Central Hanoi location
  • Complimentary breakfast
  • Helpful, attentive staff
7.3 Very good 919 reviews Booking.com 7.3 · 919 reviews

About

Hanoi Charming House

Hanoi Charming House is a 2-star hotel set on Yen Thai street, a quieter road just off the main drag. It puts you within a 6-minute walk of Thang Long Water Puppet Theatre and a short stroll from Hoa Lo Prison, making it a practical choice for first-time visitors to Hanoi.

The hotel keeps things straightforward: a 24-hour reception, luggage storage, currency exchange, and a lift. Rooms are non-smoking and come with air conditioning, a flat-screen TV, a mini-bar, and ironing facilities. Paid airport shuttle and car hire are available through the front desk.

  • Non-smoking rooms
  • Wi-Fi
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Excellent central location — Guests repeatedly praise the hotel's position in the heart of Hanoi, close to the Old Quarter, museums, and a beautiful church.
  • Complimentary breakfast with good options — The included breakfast is a highlight, with large portions and a standout Vietnamese noodle option.
  • Helpful and attentive staff — Guests consistently mention the friendly, helpful staff who go out of their way to make stays enjoyable, from upgrades to travel arrangements.
  • Clean, quiet rooms — Rooms are described as clean and comfortable, with several guests noting the quiet location just off the main road.
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Worth weighing

4 to weigh
  • Modest value rating — The Value rating is the lowest category at 6.9, and the overall rating (7.3) sits below the Hanoi average of 8.1.
  • No pets allowed — The hotel has a strict no-pets policy, which may be a drawback for travellers with animals.
  • Paid airport shuttle only — Airport transfers are not included – the shuttle is a paid add-on, so budget accordingly.
  • Limited room types with basic amenities — Room descriptions are minimal, and only some rooms list air conditioning; others may lack it, so check your specific booking.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Double Room

  • 1 King-size bed

Executive King Room

  • 1 King-size bed

Superior Triple Room

  • Sleeping arrangements for 3 persons
  • Air conditioning

Private Bathroom Quadruple Room

  • Sleeping arrangements for 4 persons
  • Private bathroom
  • Air conditioning

Deluxe Double Room

  • 1 Double bed,2 Single beds
  • Air conditioning

Double Room

  • 1 King-size bed,1 Double bed,2 Single beds
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • 24-hour reception
  • Lift
  • Currency exchange
  • Luggage storage
  • Business centre

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Car hire
  • Paid airport shuttle

Room amenities

  • Air conditioning
  • Mini-bar
  • Ironing facilities
  • Flat-screen TV
  • AM/FM alarm clock

Check-in/out

  • VIP check-in/ -out
  • Express check-in/ -out

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.3
Very good 919 reviews

Guest-rated 7.3/10 from 919 reviews

Booking.com · 7.3 · 919 reviews
7.3Verified guest

“The food was freshly made with plenty of choice – the staff were nice and the location was particularly good. The freshly made food had a great variety of options, staff were friendly, and the location was excellent.”

7.3Verified guest

“The hotel was very central, close to the heart of the city. The staff were extremely helpful and attentive – they made our stay a really good experience. The rooms were a nice size and breakfast was included.”

7.3Verified guest

“Breakfast was reasonably good, exactly as I hoped – a sandwich with generous portions. Go for the Vietnamese noodle option and the fruits.”

7.3Verified guest

“Rooms are very clean, the bedrooms are comfortable, and they offer a complimentary breakfast.”

7.3Verified guest

“The staff were fantastic and lovely. The location was super, not too far from the Old City Gate – we were a short walk to many attractions.”

7.3Verified guest

“Nice and quiet rooms, very tidy, and you get a complimentary breakfast included. The hotel is in a great spot, making it easy to stroll to nearby museums.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel is set just off the main road in the Old Quarter, making it easy to wander the narrow streets and soak up the atmosphere.

Thang Long Water Puppet Theatre: A 6-minute walk away – a cultural highlight and one of Hanoi's most popular performances.

Hoa Lo Prison: Also known as the 'Hanoi Hilton', this historic site is within a few minutes' walk, offering a powerful look at Vietnam's past.

Museums and attractions: Guests mention being able to stroll to various museums and a beautiful church nearby, all within easy walking distance.

9B Yen Thai, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:30
Check-out
By 11:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
46 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:30, and check-out is from 11:00 to 12:00.

Does the hotel offer breakfast?

Yes, a complimentary breakfast is included. Guests particularly enjoy the Vietnamese noodle option and the large portions.

Are pets allowed at the hotel?

No, pets are not allowed at Hanoi Charming House.

Is there an airport shuttle?

Yes, but it is a paid service. You can arrange it through the hotel.

Does the hotel have air conditioning in all rooms?

Some room types list air conditioning, but it is not listed for all. It's best to check your specific booking to confirm.

Is there a reception available around the clock?

Yes, the hotel has a 24-hour reception, and offers express check-in/out and VIP check-in/out options.

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The bottom line

Hanoi Charming House is a solid, no-frills pick for travellers who prioritise location and friendly service over luxury. It's a good base for exploring the Old Quarter on foot, and the included breakfast adds real value.

7.3A dependable central choice, if you can look past a slightly weaker value for money.

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